Shipping policy

Shipping Overview

We offer both domestic and international shipping. Orders can be delivered to any country where a valid address can be provided.
At checkout, please ensure you enter accurate and complete address details to avoid delivery issues.

  • Estimated Delivery Time: 1–3 weeks for most orders.

  • Order Processing Time: Up to 48 hours.

  • Once your order ships, you’ll receive a Shipment Confirmation Email with tracking information.

Our logistics team is working hard to process and ship all orders as quickly as possible.

Customer Advisory

  • Phone Number (Optional but Recommended):
    Adding a phone number during checkout helps our logistics team contact you in case there’s an issue with delivery.

  • For UK Orders:
    Please enter the shire in the "City" field, and the name of your township in the "Second Address" field.

  • For Australian Orders:
    Please enter your Local Government Area (LGA) in the "City" field, and your town/village/city in the "Second Address" field.

Need Help?

If you've placed an order and need assistance, please contact us: support@wearvivea.com